Privacy Policy

Compupartz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

As a data recovery and electronics repair business, we understand the sensitive nature of the data you entrust to us. We take this responsibility seriously and have implemented industry-standard security measures to protect your information.

Information We Collect

1. Personal Information

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party processors)
• Device information (make, model, serial number, symptoms)
• Communication history with our team

2. Data from Your Devices

During data recovery or repair services, we may access:

• Files, documents, photos, and other data stored on your device
• Device diagnostics and system logs
• Account credentials (only when necessary and immediately discarded)

Important: We access your data only to the extent necessary to diagnose issues, perform repairs, or recover your data. We do not browse, copy, or retain your personal files beyond what is required for service delivery.

How We Use Your Information

• Provide, maintain, and improve our repair and data recovery services
• Communicate about your service request and status updates
• Process payments and prevent fraud
• Comply with legal obligations and resolve disputes
• Improve our website and customer experience

Security Measures

We implement industry-standard security measures to protect your information:

• Physical Security: Devices are stored in a secure, access-controlled facility
• Access Controls: Only authorized technicians access customer devices
• Encryption: Sensitive data transmissions are encrypted using SSL/TLS
• Secure Data Destruction: Customer data is securely wiped after service completion

Data Retention

Contact Information